As an experienced User Experience and Learning Experience Designer, I have successfully coached and mentored many clients through product and learning development using the highest industry standards in human-centered design methodology.
With 20+ years of experience across UX, instructional design, product design, and educational technology, I bring clarity to complex systems.
Product / Service Strategy
Have a lot of ideas and no direction? I lead collaborative sessions to help you organize your ideas into a clear strategic vision that can be used to prioritize company initiatives. Whether you are building a digital product, service, or learning platform, I align user needs, learner outcomes, and business goals into a focused roadmap.
User Requirements Gathering
Have a product that needs a refresh? Or see a new opportunity in your market? Launching a new course or training initiative? I create and execute research plans so you can be confident before investing time and money into development — that you are on the right track. My approach includes both user and learner research to ensure experiences are useful, usable, and meaningful.
Learning Experience Design
Designing effective learning is more than organizing content; it’s designing an experience. I design and build engaging online courses, learning programs, and educational products that integrate UX best practices with instructional design and learning science. Whether for internal training, customer education, or EdTech products, I create learning experiences that are intuitive, motivating, and aligned to measurable outcomes.
Instructional Design
Need to design or launch a new learning initiative? I partner with organizations to develop online courses, certificate programs, internal training, and customer education programs from concept through launch. From defining learning outcomes and structuring curriculum to designing engaging learning interactions, I ensure your program is strategically aligned, user-centered, and built for real-world impact.
UX Career Counseling
Looking to start or advance a career in UX? I review portfolios and resumes to provide insights into how to best represent yourself and stand out in today’s market. My feedback reflects over two decades of industry and academic experience.
UX Methods Training
New to UX or looking to expand your skills? I offer individual training on industry best practices in user-centered design, research methods, and the integration of UX principles into learning and educational contexts tailored to your current skill level.
Team Training
Do you have some skills gaps in your team? I create custom workshops to address specific needs within your UX or Learning & Development teams. I can support existing UX teams, help L&D professionals apply user-centered methods to learning design, or lead experience-focused sessions for non-design stakeholders.
Project Coaching/Mentoring
Could you use some UX or learning design assistance at key milestones? Are you a team of one? Working with your schedule, I can become a temporary team member, providing mentorship and strategic guidance for both product and learning initiatives.